Work experience
Clackamas Community College
Digital Media and Web Designer
Sept. 2015-present
- Maintain the content and layout of the college's public website and audience-specific intranet.
- Communicate with the college's several dozen departments and branches regarding edit requests such as new webpages, copy updates and adding or removing of web assets.
- Optimize the site for SEO-related visibility and accessibility to WCAG 2.1 standards, including proofing and editing online documents for ADA-compliance.
- Monitor and delegate web service request ticketing system, TeamDynamix.
- Provide development and maintenance on Sitefinity and formerly Ektron CMS.
Puppet
Contract Web Developer
May 2019-Dec. 2022
- Performed web development to create an accessible and responsive user experience on puppet.com and its affiliated websites.
- Updated WordPress' interface to provide a user-friendly tool for audiences of varying technical ability.
- Processed web service requests through internal Jira ticketing system.
- Provided responsive, friendly support and communication to Puppet's worldwide team.
Air Delights
Web Developer
Oct. 2014-Sept. 2015
- Evaluated and scripted various existing pages on company website.
- Regular updating of webpages with deprecated formatting, implementing modern design and UI/UX standards to increase visibility.
- Designed digital assets, bringing in record web traffic and sales.
- Maintained online marketing on Google Ad Words and Bing Ads based around SEO, analytics and PPC.
AAA Oregon/Idaho
Marketing Specialist
Nov. 2012-Oct. 2014
- Created and updated AAA's many electronic newsletters for the highest viewability on a variety of email clients, reaching a record number of readers.
- Led several redesigns of e-newsletters, created digital marketing assets and generated analytics reports to further marketing strategies.
- Collaborated with technical team to update and maintain company website for promotional campaigns and break/fixes as needed.
Office Ally
Technical Support Specialist
Nov. 2011-Oct. 2012
- Trained hundreds of clients of varying technical ability on how to use company billing and medical record-keeping software over the phone.
- Provided technical support and friendly customer service while troubleshooting user issues.
- Created HTML-based electronic medical forms for customer use based on their unique office needs.
Hyperdrive Technologies
Web and Graphic Designer
March 2005-March 2011
- Collaborated with a development team to design and maintain dozens of e-commerce websites.
- Designed digital and print promotional material for events such as flyers, online forms and postcards.
- Video editing and encoding for both broadcast and online playback.